Privacy notice

This privacy notice tells you what you can expect me, Lesley Southgate-Thomson, and The Southgate Edit to do with your personal information.

Contact details

If you have questions about your data privacy, you can contact me on:

Telephone 07492 251185 
Email lesley@thesouthgateedit.com 

 

What information I collect and use, and why 

I collect or use the following information to provide copywriting, communications and marketing services: 

  • Names and contact details 

  • Addresses 

  • Payment details (including card or bank information for transfers and direct debits) 

  • Website user information (including user journeys and cookie tracking) 

  • Information relating to compliments or complaints 

I also collect or use the following information for the operation of client accounts and guarantees: 

  • Names and contact details 

  • Addresses 

  • Marketing preferences 

I also collect or use the following information for service updates or marketing purposes: 

  • Names and contact details 

  • Marketing preferences 

 

Lawful bases 

My lawful bases for collecting or using personal information to provide services and goods, for the operation of customer accounts and guarantees, and for service updates or marketing purposes are: 

  • Consent (this means the individual has given me clear consent to process their personal data for a specific purpose) 

  • Contract (this means that processing an individual’s data is necessary for a contract I have with them, or to begin a new contract with them) 

 

How I collect personal data 

I collect personal information from you, my clients, directly. I do not buy or share personal data and always let you know when I’m collecting data that I intend to hold and use.  

 

How long I retain personal data 

I retain personal data for 10 years after the completion of your last project, after which time it will be anonymised or deleted. This process will be undertaken every six months, commencing in February 2034.  

 

Who I share information with 

From time to time, I may have legitimate reason to share personal information with professional consultants or publicly on The Southgate Edit’s website, social media or other marketing channels – but only where appropriate and only when I have your permission to do so.  

 

Your data protection rights 

Under data protection law, you have rights including: 

  • Your right of access - You have the right to ask me for copies of your personal data. 

  • Your right to rectification - You have the right to ask me to rectify personal data you think is inaccurate. You also have the right to ask me to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask me to erase your personal data in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal data in certain circumstances. 

  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances. 

  • Your right to data portability - You have the right to ask that I transfer the personal data you gave us to another organisation, or to you, in certain circumstances. 

  • Your right to withdraw consent – you have the right to withdraw your consent. 

You don’t need to pay a fee to exercise your rights. If you make a request, I have one calendar month to respond to you. 

To make a data protection rights request, please contact me using the contact details at the top of this privacy notice. 

 

How to complain 

If you have any concerns about my use of your personal data, you can make a complaint to me using the contact details at the top of this privacy notice.

If you remain unhappy with how I've used your data after raising a complaint with me, you can also complain to the ICO using the contact details below. 

ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF 
0303 123 1113 
https://www.ico.org.uk/make-a-complaint 

Last updated: July 2024